April 3rd, 2020

Companies, stop being so shortsighted

Originally published at Never been one to let the carrier drop. You can comment here or there.

So, one of the problems I keep running into with $COMPANY is that they are making decisions which make short term profit at the cost of long term profit. They keep encouraging their employees to sell .. with increased commissions.. while not having equipped all the employees to sell online or having prohibited in person events. This is a really dumb thing to do, but it reminds me of my conversation with a carny who was setting up a ride at the Prince William County Fair.

He was being really intent, carefully checking every bolt, every cotter pin, and he told me “Kid, you never want to kill a mark. You want them to come back next year so you can fleece them. Kill one mark, and a thousand marks won’t come next year because they will be too afraid. I check my ride until I’d be willing to let my own kids ride on it.”

The logic which doesn’t escape carnies but does seem to escape $COMPANY is that encouraging selling right now if it risks in person interfacing is potentially killing both customers and employees and therefore costing long term profits. I understand that we are not mentally adaptable enough to switch to a alternate RAS just for this emergency and then switch back – that we’d literally rather die than do anything that smacks of collectivism. All I can do is sit back and watch the carnage. Lately I’m thinking the USA will be 5x the deaths of the nearest competitor.